Privacy Policy

Privacy Statement

Your privacy is extremely important to us and we respect the privacy rights of our customers, taking care to safeguard it. This privacy statement is here to help you understand what we may do with any information we may collect about you. You can access our website home page and browse our site without disclosing your personal data, but if you do give us your personal details, you are accepting these terms. If you do not agree with this privacy policy, do not give us your details.

Voice Communications operates in accordance with the Data Protection Act 1998 and the Privacy and Electronic Communications (EC Directive) Regulations 2003. We do not share details with 3rd parties.

The information we collect via this website may include:

Personal details that you type in and submit, such as name, address, email address, etc. This information will only be used in relation to our newsletter and will never be shared with third parties.

Data which allows us to recognise you, your preferences and how you use this website. This saves you from re-entering information when you return to the site. This data is collected by cookies from your navigation around the site (please see our cookies page for more details).

Your IP address which is automatically logged by our web server. This may be used to anonymously note interest in our website and to identify orders that appear abnormal, in order to identify the source of fraudulent orders.

Your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates).

Subscribers to our mailing list will receive periodic emails from us about our news and our services. We will NEVER pass on any of your details, including your email address, to any third parties. To unsubscribe from our mailing list at any time you may use the appropriate links given in the emails that are sent to you or contact us at The Nursery, Layer Marney Tower, Layer Marney, Colchester, Essex, CO5 9US.

What we do with your information

Any personal information we collect from this website will be used in accordance with the Data Protection Act 1998 and other applicable laws. The details we collect will be used to process your order and to provide after-sales service.

We take your privacy very seriously and are committed to protecting your privacy and security as our customer. We are obliged by the UK’s Distance Selling Directive, and the Data Protection legislation, and all current Trade and Legal precedents and policies to respect your wishes. You can at any time contact us at the address below and we will opt you out of any aspect of our marketing programme.

Data Protection legislation states that we must ensure that personal data held by us is accurate and up-to-date. Please help us to fulfil this obligation by informing us of any changes in your personal details by contacting us at The Nursery, Layer Marney Tower, Layer Marney, Colchester, Essex, CO5 9US.

We may use third parties to carry out certain activities, such as processing and sorting data, monitoring how visitors use our site and issuing our e-mails for us. Rest assured that third parties will not be allowed to use your personal information for their own purposes.

We reserve the right to cooperate with law enforcement officials in the investigation of alleged unlawful activities of our customers or relating to our customers. We will have no legal liability for such disclosures.